Self Assessment customers in Lanarkshire are being advised to utilise online guidance as the top five reasons for calls to the HMRC helpline have been disclosed. HM Revenue and Customs (HMRC) is stressing that residents can access information swiftly online without the need to speak to an advisor. The primary query leading individuals to contact an HMRC advisor is regarding exiting Self Assessment.
Individuals are encouraged to check if they need to submit a Self Assessment tax return by visiting GOV.UK instead of calling HMRC. Should they no longer require to send a tax return, they can inform HMRC using the online service without the necessity of speaking with an advisor. The top five common reasons for contacting the helpline include: not needing to complete a Self Assessment tax return anymore; requiring registration for Self Assessment; confirmation on whether a tax return is still mandatory; updates on Self Assessment registration status; and inquiries about Self Assessment repayments.
More than 12 million taxpayers are expected to complete Self Assessment for the 2023 to 2024 tax year and settle any outstanding tax liabilities by the January 31 deadline. While HMRC’s helpline and webchat services are available for those in need, there is abundant online assistance accessible. Myrtle Lloyd, HMRC’s director general for Customer Services, expressed the importance of aiding customers in completing their tax returns accurately and promptly, with a wide array of online resources and guidance available for support.
It is crucial for Lanarkshire taxpayers to be aware that they may still need to file a tax return, even if they are taxed through PAYE. Situations where individuals may need to complete a tax return include being self-employed and earning gross income exceeding £1,000, involvement in a business partnership, total taxable income surpassing £150,000, receipt of untaxed income over £2,500, among other circumstances outlined by HMRC.
HMRC is urging customers to prepare in advance, have all necessary information ready, and file their tax returns early to ease any last-minute stress and determine their financial obligations promptly. The organisation provides a range of online support tools, including YouTube videos, to aid individuals, particularly first-time filers, through the process. To safeguard against potential scams, individuals are advised to access the “HMRC tax scams” checklist on GOV.UK before disclosing personal or financial details.
Lanarkshire customers are reminded never to share their HMRC login details with anyone to prevent potential fraudulent activities. By prioritising online guidance and resources, taxpayers can efficiently fulfil their tax obligations and avoid unnecessary complications.