A social landlord in Dumfries and Galloway has made a significant impact by helping 1,100 residents access more than £2.8 million in unclaimed welfare benefits over the past 12 months. Wheatley Homes South, a part of the Wheatley Group in Scotland, extended support to tenants to claim nearly £18.5 million in unclaimed benefits, including assistance with Universal Credit applications.
Shaun Fergusson, a tenant from Kelloholm in Dumfriesshire, shared his positive experience with Wheatley’s benefits advisors. He received guidance to apply for the carer element of Universal Credit and Discretionary Housing Payment for his spare bedroom. Shaun expressed gratitude for the support received, highlighting the financial relief it provided towards their bills. He encouraged other Wheatley Homes South tenants to engage with the advisors to explore potential benefits they may be eligible for.
Alex Lamb, managing director of Wheatley Homes South, emphasized their commitment to supporting tenants, especially during challenging times. He stressed the importance of welfare benefits for individuals with low incomes and encouraged struggling tenants to reach out for assistance. The service offered by Wheatley Homes South is available to all tenants, with a focus on helping individuals claim what they rightfully deserve.
Tenants interested in booking an appointment with a welfare benefits advisor are encouraged to contact their housing officer at 0800 011 3447.
In summary, Wheatley Homes South’s initiative has significantly impacted the lives of residents in Dumfries and Galloway by helping them access unclaimed welfare benefits, providing crucial financial support and assistance during difficult times. Through tailored guidance and support, the social landlord has made a difference in enhancing the well-being of its tenants and ensuring they receive the benefits they are entitled to, reflecting a commitment to community welfare and empowerment.