North Lanarkshire Council has recently unveiled a new initiative known as the Domestic Abuse Digital Directory, aimed at enhancing support for victims and survivors within the region. This innovative directory has been developed in collaboration with key partners, including registered social landlords (RSLs) and domestic abuse agencies. It offers a comprehensive list of essential contacts, training opportunities, and domestic abuse resources, ensuring a seamless and coordinated service for those in need.
The council’s Housing Domestic Abuse Policy already in place prioritises meeting the needs of individuals and children affected by domestic abuse, ensuring they receive the necessary support. The new digital directory complements this policy by providing additional resources to improve the council’s response to domestic abuse, particularly in the housing sector.
Councillor Michael McPake, the housing convener for NLC, emphasised the significance of the interactive directory in promoting collaboration among various agencies to safeguard victims. The directory supports a trauma-informed approach to assisting victims and survivors, facilitating information sharing to protect individuals and avoid the need for repetitive retelling of experiences.
One of the training models being implemented is ‘Safe and Together’, which focuses on creating a child welfare system that is well-informed about domestic abuse and can support families effectively. The council has also appointed Housing Domestic Abuse Champions who play a vital role in assisting housing staff identify and support tenants affected by domestic abuse.
Councillor Ayeshah Khan, NLC’s equalities champion, highlighted the importance of early intervention to prevent domestic abuse and provide a safe environment for families. The council’s commitment to tackling this complex issue is further reinforced by the range of domestic abuse resources available to victims, survivors, and their families through the housing service.
For individuals experiencing domestic abuse or violence, support is readily available through organisations such as Aura (contactable at 01698 757667 or aura@sacro.org.uk) and the Scottish Domestic Abuse Helpline (0800 027 1234). These services provide confidential and non-judgmental assistance to those in need.
In conclusion, North Lanarkshire Council’s launch of the Domestic Abuse Digital Directory signifies a significant step towards enhancing support services for victims and survivors of domestic abuse. By fostering collaboration, providing essential resources, and prioritising early intervention, the council aims to create a safer and more supportive environment for those impacted by domestic abuse.