A hearing dog named Cooper has recently become the newest member of the team at Queen Elizabeth University Hospital in Glasgow. Cooper has joined the hospital team alongside his owner, Dr. Helen Grote, who serves as a Consultant Neurologist. Dr. Grote, who relies on a cochlear implant for hearing, has been working with Cooper since March 2023. She shared that Cooper plays a crucial role both at work and at home, alerting her to various sounds such as the doorbell and alarm clock.
Helen mentioned that Cooper has been instrumental in helping her overcome the challenges of deafness, particularly in social situations where background noise can be overwhelming. Cooper’s presence has not only improved communication but also served as a bridge for meeting new people and breaking down barriers. Additionally, Cooper has been a valuable asset in assisting Helen with settling into her new role at the hospital and connecting with colleagues and patients.
Based in the Neurology Department at Queen Elizabeth University Hospital, Helen and Cooper made the move from London to Glasgow. Helen expressed her happiness at returning to Scotland and the joy of experiencing a change of scenery with Cooper by her side. Despite being a highly trained working dog in his uniform during duty, Cooper is also a cherished pet at home, adding joy to their daily lives.
Darcy Power, a trainer at Hearing Dogs for Deaf People, commended Cooper for his friendly and confident personality, highlighting his positive impact on Helen’s life and work. Cooper’s ability to adapt to different environments and his dedication to assisting Helen has made him a beloved member of the hospital team.
The hospital’s management and staff have warmly welcomed Helen and Cooper, ensuring a smooth transition and creating a supportive environment for their integration. Susan Groom, Director of Regional Services at NHS Greater Glasgow and Clyde, emphasized the hospital’s commitment to accommodating individual needs and fostering inclusivity within the team.
Helen’s story with Cooper serves as an inspiration, showcasing the importance of diversity and inclusion in the workplace. The hospital hopes that their positive experience will encourage others to embrace diversity and seek opportunities within NHSGGC. Cooper’s role as a hearing dog has not only enhanced Helen’s quality of life but also enriched the hospital community with his presence and unwavering support.