A support service for young people in Ayr has received high praise from the Care Inspectorate. Quarriers South Ayrshire Youth Support Service, situated on Chalmers Road, was recently evaluated as ‘very good’ across two quality indicators following an unannounced inspection in August.
The Care Inspectorate highlighted several positive aspects of the service, including its prioritisation of the views, wishes, and aspirations of young people. The internal counselling service provided by the service was also commended, with young people expressing value for and regular use of the service. Additionally, service users reported feeling a strong sense of belonging and forming lifelong memories through their interactions with the support service.
Family members of the young people supported by the service noted an improvement in their relationships as a result of the support received. While the Care Inspectorate identified some areas for improvement, such as the need for a more formal assessment of staffing levels and needs, the overall feedback was highly positive.
Quarriers South Ayrshire Youth Support Service caters to young people aged between 16 and 26, offering round-the-clock support based on individual assessed needs. The service comprises seven self-contained flats and two additional flats, along with a garden room where young people can interact with staff members.
According to an extract from the Care Inspectorate report, the service excelled in supporting positive outcomes for young people by prioritising their needs and promoting links to health, cultural, and religious requirements. Staff members demonstrated a strong understanding of the young people under their care, focusing on growth, development, and fostering independence.
The staff team’s dedication and the service’s commitment to supporting the wellbeing of young people were both graded as ‘very good.’ Communal areas were designed to create a homely atmosphere, with a new garden room providing a space for young people to engage with staff and each other. Overall, young people reported feeling valued and part of the service, highlighting the positive impact the support had on their lives.
In conclusion, the Care Inspectorate’s evaluation of Quarriers South Ayrshire Youth Support Service reflects the dedication and effectiveness of the service in providing essential support to young people in the community. The strengths identified in service delivery are crucial in ensuring positive outcomes and fostering a sense of belonging and well-being among service users.