Millions of UK mobile phone users are being warned to be cautious of a surge in scam calls and advised to “hang up” immediately if they receive suspicious calls. Experts are alerting the public about scammers who are increasingly targeting mobile users, often pretending to be from banks or official agencies in attempts to pressure individuals into making purchases or investments. Age UK has raised concerns over scammers keeping phone lines open even after calls are ended, and advises using a different phone to verify line freedom or waiting at least 10 to 15 minutes between calls to ensure scammers have disconnected.
Following a recent decision by Ofcom for phone providers to block international calls falsely displaying UK landline numbers, households are urged to stay vigilant and terminate any suspicious calls to protect themselves. UK Finance, leading the Take Five anti-fraud campaign, emphasises the importance of pausing and considering before sharing personal information or sending money, highlighting that scammers typically rush or pressure their victims. They encourage individuals to seek a second opinion from a trusted source and question the authenticity of any unexpected calls or messages.
Lloyds Bank has also cautioned against online scams, specifically addressing risks associated with social media platforms like Facebook and Instagram where fraudulent sellers often lure individuals with discounted prices for expensive items or unavailable products. To reduce unsolicited calls, households can register with the Telephone Preference Service (TPS), the official “do not call” register for both landlines and mobile numbers, which can significantly reduce marketing calls once numbers are enlisted.
In conclusion, phone users should exercise caution when receiving unexpected calls, especially those pressuring for quick decisions or personal information. By heeding the advice from organisations like UK Finance and registering with the TPS, individuals can safeguard themselves against potential scams and protect their personal and financial information from falling into the hands of fraudsters. It is essential to remain vigilant and proactive in identifying and avoiding scam calls to maintain digital safety and security in an increasingly connected world.