American Water, the largest water utility in the United States, has become the target of a cyberattack, as reported by The Independent. The New Jersey-based company, which serves more than 14 million people across 14 states and on 18 military installations, detected unauthorized activity last Thursday. In response, American Water has temporarily halted billing to customers to assess the situation.
The company has assured the public that its facilities and operations remain unaffected by the cyberattack. Immediate protective measures were taken, including the shutdown of certain systems. American Water has engaged its staff in round-the-clock efforts to investigate the nature and extent of the attack. Law enforcement has been notified, and the company is fully cooperating with the authorities.
As part of its response, American Water has waived late charges for customers during the period when its systems are offline. The company’s website states that it manages over 500 water and wastewater systems in approximately 1,700 communities across states like California, Georgia, Hawaii, Illinois, Indiana, Iowa, Kentucky, Maryland, Missouri, New Jersey, Pennsylvania, Tennessee, Virginia, and West Virginia.
The incident underscores the increasing threat of cyberattacks on critical infrastructure and essential services. It serves as a reminder of the importance of robust cybersecurity measures to safeguard vital resources like water supply systems. American Water’s prompt action in response to the attack reflects a commitment to protecting its customers and maintaining the integrity of its operations.